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Reddington Multi-specialist Hospital

CLOSED

Medical Secretary

Lagos, Nigeria

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CLOSED FOR APPLICATIONS

Medical Secretary

Closing: Apr 6, 2024

This position has expired

Published: Mar 26, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

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  • Minimum of BSc in relevant qualification
  • Fluent in English/Turkish language is mandatory;
  • Previous experience in a secretarial role in a medical facility or a role involving working with medical terminology.
Responsibilities
  • Minimum of BSc in relevant qualification
  • Fluent in English/Turkish language is mandatory;
  • Previous experience in a secretarial role in a medical facility or a role involving working with medical terminology.
  • Welcoming personal callers to Reddington Hospital (patients, patient’s relations and friends, etc) in a warm, welcoming and professional manner standing up to greet them immediately and responsively.
  • Receiving telephone callers, answering the telephones, giving the appropriate corporate response and dealing politely, professionally and effectively with the call.
  • Operating the appointment booking system – ensuring that patient’s are aware of booking options and encouraging them to book ahead wherever possible.
  • Confirming clinic attendances with consultants and providing reminders to their patients of clinic appointments
  • Supervising control room operations during the night, making telephone access appropriately available to Reddington Hospital staff and directing callers to the appropriate colleague.
  • Producing and distributing appointment lists for clinical colleagues
  • Providing regular updates to waiting patients on progress to being seen by a Consultant.
  • Verifying with insurance companies that the required level of cover is available to enable patients to access treatment
  • Registering new patients and liaising with billing officers, medical records and OPD staff to ensure that this is done as swiftly and professionally as possible.

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